1 Acceptance of Terms
These Terms of Service ("Terms") are a legal agreement between you (either an individual or the business entity you represent, "you" or "Customer") and TapCow, LLC ("DanceMgr," "we," "us," or "our"), the operator of the DanceMgr platform accessible at dancemgr.com.
By registering for an account, clicking "Get Started," or otherwise accessing or using the DanceMgr platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
2 Description of Service
DanceMgr is a cloud-based studio management platform that provides tools for managing students, class schedules, enrollments, payments, waivers, and related operations for dance studios and similar businesses ("the Service").
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3 Accounts & Access
You must provide accurate and complete information when creating an account and keep that information current. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activity that occurs under your account, whether or not authorized by you.
- Promptly notifying us at [email protected] if you suspect unauthorized access.
Accounts may not be shared with, sold, or transferred to third parties without our prior written consent. You must be at least 18 years of age to create an account.
4 Subscription & Billing
DanceMgr is offered on a monthly subscription basis. Pricing is determined by your studio's active student count at the time of billing:
- Starter — up to 200 active students: $45/month
- Growing — 201–500 active students: $65/month
- Pro — 500+ active students: $85/month
All new accounts receive a 30-day free trial. No payment method is required during the trial. At the end of the trial period, you will be billed automatically for the tier that matches your student count. By providing payment information, you authorize us to charge the applicable monthly fee.
All fees are in US dollars and are non-refundable except as expressly stated in these Terms or as required by applicable law. We reserve the right to change pricing with at least 30 days' written notice.
Payments are processed by Stripe. By using the billing features, you also agree to Stripe's terms of service. We do not store your credit card number.
5 Acceptable Use
You agree to use DanceMgr only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service in any way that violates applicable local, state, national, or international laws or regulations.
- Transmit any material that is unlawful, defamatory, harassing, or fraudulent.
- Attempt to gain unauthorized access to any part of the Service or its infrastructure.
- Introduce viruses, malware, or other harmful code.
- Use the Service to store or process protected health information (PHI) in a manner that requires HIPAA compliance without first entering a separate agreement with us.
- Resell, sublicense, or otherwise make the Service available to third parties without our express written permission.
- Reverse-engineer, decompile, or attempt to derive the source code of the Service.
We reserve the right to suspend or terminate accounts that violate these requirements at our sole discretion.
6 Your Data
You retain full ownership of all data, content, and information you submit to DanceMgr ("Customer Data"). We do not claim any intellectual property rights over your Customer Data.
By using the Service, you grant us a limited, non-exclusive, worldwide license to store, process, and transmit your Customer Data solely as necessary to provide and improve the Service.
We will not sell, share, or disclose your Customer Data to third parties except: (a) as necessary to provide the Service (e.g., Stripe for payment processing); (b) as required by law; or (c) with your explicit consent. Please review our Privacy Policy for full details.
Upon termination of your account, you may request an export of your Customer Data within 30 days of termination. After that window, we may permanently delete your data.
7 Data Loss & Backups
Data loss can occur due to hardware failure, software bugs, human error, cyberattacks, or events beyond our control. We perform automated backups as part of our standard hosting practices, but these backups are for our own operational recovery and are not guaranteed to be available for individual account restoration in every scenario.
We strongly recommend that you periodically export your student records, payment history, and other critical data using the export tools available in the admin dashboard.
8 Service Availability
We strive to make DanceMgr available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to:
- Scheduled or unscheduled maintenance.
- Server or network failures.
- Third-party service outages (hosting providers, Stripe, email providers, etc.).
- Events outside our reasonable control (see Section 9).
We will use commercially reasonable efforts to provide advance notice of planned maintenance when practicable. We do not offer a formal Service Level Agreement (SLA) and do not provide credits or refunds for downtime.
9 Limitation of Liability
To the maximum extent permitted by applicable law, TapCow, LLC and its officers, employees, agents, and licensors shall not be liable for:
- Loss of data — including any Customer Data that is lost, corrupted, or rendered inaccessible for any reason.
- Loss of use — including any inability to access or use the Service, whether due to downtime, outages, account suspension, or termination.
- Loss of profits or revenue — including any lost business, lost sales, or lost income arising out of or related to your use of the Service.
- Indirect, incidental, special, or consequential damages — even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
The limitations in this section apply regardless of the form of the claim — whether in contract, tort (including negligence), strict liability, or otherwise — and regardless of whether we were advised of the possibility of such loss or damage.
10 Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Any warranty that the Service will be uninterrupted, timely, secure, or error-free.
- Any warranty regarding the accuracy, completeness, or reliability of any content or data within the Service.
No advice or information obtained from us — whether oral or written — shall create any warranty not expressly stated in these Terms.
11 Termination
By you: You may cancel your subscription at any time from the Billing page in your admin dashboard. Cancellation takes effect at the end of your current billing period. No partial-month refunds are provided.
By us: We may suspend or terminate your account immediately, without notice, if you:
- Violate these Terms.
- Fail to pay applicable fees after a reasonable cure period.
- Engage in conduct that we determine, in our sole discretion, is harmful to other users, us, or third parties.
Upon termination for any reason: (a) your right to access the Service immediately ceases; (b) we may delete your Customer Data after the 30-day export window described in Section 6; and (c) all provisions of these Terms that by their nature should survive termination will survive, including Sections 6, 9, 10, and 12.
12 Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by a mutually agreed-upon arbitrator, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to address an emergency.
You agree that any claim must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
13 Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Effective" date at the top of this page and, where the changes are material, notify you by email or by a prominent notice in the admin dashboard at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and cancel your account before the effective date.
14 Contact
If you have any questions about these Terms, please contact us:
TapCow, LLC — DanceMgr
[email protected]