How can we help?

Sign up on the main page — your studio portal is created instantly. You'll receive a confirmation email with a link to set your password. Once logged in, start by adding your semesters, classes, and students.

Yes! Every new studio gets a full 30-day free trial with access to every feature. No credit card is required upfront. At the end of your trial, billing starts automatically based on your active student count.

Pricing is based on your number of active students: up to 200 students is $45/mo, 201–500 students is $65/mo, and 500+ students is $85/mo. Your plan adjusts automatically as your studio grows — every feature is included at every tier.

Parents log in through your studio's unique portal at yoursubdomain.dancemgr.com/portal. You share that link with them and they register their own account. From there they can view their child's schedule, sign waivers, and pay their balance online.

Yes. Once you connect your Stripe account in Business Settings, parents can pay their balance directly from the parent portal. Payments go straight to your Stripe account.

Go to Business Settings → Online Payments and click "Connect with Stripe." You'll be taken through a short Stripe setup. If you already have a Stripe account, you can connect it during that process or enter your account ID manually.

Yes — you can cancel your subscription at any time from the Billing page in your admin dashboard. Your access continues through the end of the billing period.

Email us at [email protected] and we'll walk you through it. We're happy to help with initial setup, importing data, or any questions about how the system works.

Yes. All data is encrypted in transit (HTTPS), passwords are hashed and never stored in plain text, and each studio's data is fully isolated from other studios on the platform.

Absolutely. If you need help setting it up, contact us at [email protected] and we'll find the best solution for you.